fl444's Privacy Policy
Your personal information is very important to us. This policy explains in detail how we collect information, why we collect it, and how we keep it secure.
1 Introduction
fl444 is a safe and reliable online gaming platform. We believe your privacy is a fundamental right. This privacy policy ("Policy") describes how your personal information is collected, processed, stored, and protected when you use the fl444 website (fl444.lat) and all its associated services.
Please read this policy carefully. By creating an account or using our services on the site, you agree to all the terms of this policy. If you disagree with any part of this policy, please stop using our services.
fl444 never sells your information to third parties. Our goal is to provide you with a safe, transparent, and trustworthy experience.
2 Definitions & Key Terms
The definitions of important terms used in this policy are given below:
Personal Information
Any information that can directly or indirectly identify a person — such as name, email address, mobile number, date of birth, or financial information.
Processing
Any operation performed on data, such as collection, recording, storage, modification, use, disclosure, or deletion.
Cookie
Small text files stored on your device that are used to improve your experience on our site and to retain session information.
Third Party
Any person, organisation, or service other than fl444 — such as payment processors or technology service providers.
3 What Information We Collect
fl444 only collects information that is necessary for the smooth operation of our services. We may collect the following types of information:
3.1 Registration & Identity Information
- Full name and username
- Email address
- Mobile phone number
- Date of birth (for age verification — only users aged 21 or above may register)
- Residential address
3.2 Financial & Payment Information
We collect your payment-related information to process deposits and withdrawals. fl444 supports bKash, Nagad, Rocket, Upay, and bank transfer. In this context, the following information may be collected:
- Mobile banking number (e.g. bKash, Nagad, Rocket, or Upay number)
- Bank account number and bank name (for bank transfers)
- Transaction history and amounts
Financial information is always transmitted and stored via SSL encryption.
3.3 Identity Verification Information (KYC)
For security and fraud prevention purposes, we may verify your identity in certain situations. The following documents may be requested:
- National ID Card (NID)
- Passport or driving licence
- Proof of address (utility bill or bank statement)
3.4 Automatically Collected Information
When you visit the fl444 site, we automatically collect certain technical information:
- IP address and device identifiers
- Browser type and version
- Operating system
- Date and time of site visit
- Which pages you visited and how long you stayed
- Referral source (where you came from)
3.5 Communication Information
When you contact our customer support team via live chat or email, a record of that conversation may be retained. This is used to improve service quality and for future support purposes.
4 Why We Use Your Information
fl444 uses the information collected for the following purposes:
4.1 Service Delivery & Operations
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and rewards
- Activating and maintaining gaming services
- Providing customer support
4.2 Security & Fraud Prevention
- Verifying your identity and keeping your account secure
- Detecting unauthorised access and suspicious activity
- Conducting necessary checks for anti-money laundering (AML)
- Preventing rule violations and fraudulent activity
4.3 Service Improvement
- Personalising your experience based on your preferences
- Improving site functionality and usability
- Analysing user behaviour to develop new games and features
- Identifying and resolving technical issues
4.4 Communication & Notifications
- Sending important notifications related to your account
- Providing transaction confirmations and receipts
- Informing you about new promotions and offers (you can turn this off)
- Providing information on responsible gaming
5 Information Sharing & Disclosure
fl444 never sells or rents your personal information. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Trusted third-party service providers are engaged to support our technology infrastructure, payment processing, and gaming content delivery. These providers may only access the information needed for their specific tasks and are required to follow our privacy standards.
5.2 Legal Obligations
If required by a legal process, court order, or legitimate request from a government authority, fl444 may be obliged to disclose your information. In such cases, we will only disclose the information specifically requested.
5.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new party. In such situations, we will notify you as far in advance as possible.
5.4 With Your Consent
Outside the situations described above, we will not share your information with any third party without your explicit consent.
6 Cookies and Tracking Technologies
fl444 uses cookies and similar technologies to improve your browsing experience and maintain service quality. Cookies are small text files stored in your browser or on your device.
6.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the site — maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences (such as language selection).
- Analytics Cookies: Used to understand browsing patterns and measure performance. This data is aggregated and anonymised.
- Marketing Cookies: May be used to show relevant advertisements and promotions. You can disable these from your browser settings.
6.2 Cookie Controls
You can delete cookies or stop accepting new ones at any time from your browser settings. Please note, however, that disabling all cookies may affect some important site functionality.
7 Data Security Measures
fl444 adopts industry-standard technical and organisational measures to ensure the security of your information:
- SSL/TLS Encryption: All communication between the website and our servers is secured via SSL encryption.
- Database Encryption: Stored sensitive data is kept in encrypted form.
- Access Controls: Only authorised staff can access the necessary data, and everyone is required to follow strict privacy standards.
- Firewall & Intrusion Detection: Our systems are monitored at all times and any unusual activity is identified immediately.
- Regular Security Reviews: Regular reviews are conducted to identify system vulnerabilities and strengthen protections.
- Two-Factor Authentication: A two-factor authentication option is available when logging into your account for added security.
Although we take the highest security measures, no digital system is completely impenetrable. If a security breach occurs, we will notify you promptly and take the necessary steps.
8 Data Retention Period
fl444 retains your information only for as long as necessary:
- Active Account Data: Complete information is retained for as long as the account is active.
- Financial Transaction Records: Retained for a defined period after account closure due to legal and regulatory requirements.
- Identity Verification Documents: Retained for the minimum period necessary after verification is complete.
- Log Data: Retained for a defined period as needed for security reviews.
Once the relevant retention period has passed, data is securely deleted or anonymised.
9 Your Rights Regarding Your Information
As an account holder at fl444, you have the following rights over your personal information:
9.1 Right of Access
You can find out at any time what information we hold about you. Upon request, we will provide you with a copy of your data.
9.2 Right to Rectification
If any of your information is incorrect or incomplete, you have the right to have it corrected. This can be done through account settings or via customer support.
9.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
9.4 Right to Restrict Processing
In certain circumstances you may request that we restrict the processing of your information, although this may affect your access to services.
9.5 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can opt out via the unsubscribe link in any message or by contacting us directly.
To exercise any of the above rights, please contact our customer support team. We will respond to your request as quickly as possible.
10 Protection of Minors
fl444 strictly follows an adults-only policy. Only individuals aged 21 or above ("For Ages 21+") may register and participate on our platform.
We do not intentionally collect any information from individuals under the age of 21. If we become aware that a minor has used our services, that account will be immediately closed and the associated information will be deleted.
If a parent or guardian suspects that their child is using our site, please contact our customer support immediately.
11 Changes and Updates to the Policy
fl444 periodically reviews and updates this privacy policy as needed. Changes will be published on this page, and for significant changes we will send a notification to your registered email.
Continued use of the site after any changes will be considered as your automatic acceptance of the new policy. It is therefore advised to visit this page regularly.
12 Third-Party Services and Limits of Liability
The fl444 platform uses services from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers. These providers have their own privacy policies and may process certain information through their services.
Payment methods (bKash, Nagad, Rocket, Upay, and bank transfer) are governed by their own privacy policies. When processing transactions, these services operate according to the terms of their own platforms.
fl444 is not responsible for the privacy practices of third-party services. It is advised to review their own privacy policies before using any third-party services.
Have a question about privacy?
For any questions or requests regarding the protection of your information, please contact our support team.
Our 24/7 live chat support is always available. You can also reach us by email:
[email protected]Related Policies
Read our other policy and support pages: